USB Flash Drive
Flash Memory Card
OTG Series
Warranty/ Returns
Previous Page
 
 
   
 

> >

Warranty/ Returns

Warranty Introduction
1.Warranty Policy

Your TCELL product is covered by this Warranty under the specified warranty period starting from the original purchase date. Proof of the original purchase date is required for warranty service.

TCELL will inspect the product and in its sole discretion repair or replace it with a refurbished product or functional equivalent. Under special circumstances, TCELL may refund or credit the current value of the product at the time the warranty claim is made. The decision made by TCELL shall be final and binding upon you.

TCELL may refuse to provide inspection, repair or replacement service for products that are out of warranty, and will charge fee if these services are provided for out-of-warranty products.

2.Limitation

This warranty does not apply to any TCELL product failure caused by unnatural or external factors, and TCELL shall not be liable for any data lost or recovery.

Other condition listed below will also void this warranty :

(1) Product failure caused by environmental condition, acts of nature or improper usage.
(2) Unauthorized repair or modification or any physical damage to the product or evidence of opening or tampering with the product casing.
(3) Missing, damage or alteration of warranty, quality or authenticity stickers.
(4) Product serial or electronic numbers damaged, inconsistent or unrecognized.
(5) Products purchased from an unauthorized distribution channels.

3.Disclaimer

(1) TCELL shall not be liable for any damage to or loss of any program or data from the failed product and shall not be responsible for data recovery or backup.
(2) TCELL shall in no event be liable for any defect, damage or data lost arising from the delivery for repair/replacement. TCELL recommends that you have a backup of your data prior to claiming warranty service.
(3) To the extent permitted by applicable law, TCELL disclaims any infringement, consequential, indirect, or incidental damages, including but not limited to lost profits, lost business investments, lost goodwill, or damages as a result of lost data. TCEL shall also not be responsible for failure of any third party equipment, even if TCELL has been advised of the possibility.
(4) TCELL shall not be liable for any personal injury or death or any loss of damages to property arising from the product used in a situation in which personal injury or death is likely to occur, including but not limited to medical or medical-related equipment, military or military-related equipment, traffic control equipment, aircraft, nuclear energy system, combustion control system, and disaster prevention systems.

Other statement

4.Warranty applicability

TCELL warranty services are only applicable to products purchased from legally authorized distribution channels.

5.Duration of Warranty

(1) Hard Disk
TCELL hard disks are covered by a five-year warranty from the original purchasing date. Within the duration, TCELL bares the responsibility to provide free services to customers.
(2) Flash Drives:
-USB Flash Drives
TCELL USB2.0 flash drives are covered by a five-year warranty from the original purchasing date. If your TCELL product failed during the warranty period, you may contact us for warranty service. Any physical damages may void this warranty.
TCELL USB3.0 flash drives are covered by a five-year warranty from the original purchasing date. If your TCELL product fails during the warranty period, you may contact us for warranty service.
-Memory Cards
All TCELL memory cards are covered by a five-year warranty from the original purchasing date. If your TCELL product failed during the warranty period, you may contact us for free warranty service.

6.Terms of Product Return

(1) TCELL shall not be responsible for data recovery of its storage products, please backup the data before warranty claimed.
(2) TCELL will inspect the product and in its sole discretion repair, in some circumstance may also replace it with a refurbished product or functional equivalent.
(3) In case of production discontinued or maintenance unavailable from the venders, damaged product would be replaced by an equivalent TCELL product.
(4) In case of product shortage at site of authorized distributors for replacement, equivalent product specification would be replaced or return failure products for warranty service are also available. TCELL does accept replacement of products with different capacity or assigned particle service.


Back

   
 
 

USB3.0 Wd
Universal Serial Bus Revision 3.0 Specification (.zip file format, size 4.62 MB)YɴѤF@ǧ޳NWӸ`HUFUSB3.0һݥHγ]piPUSB3.0ۮe~CUSB3.0WdOzLEngineering Change Notices (ECNs)hקCbYɤ]tUC
1. 2008~1112ҵoUSB3.0W
2. ĥUSB3.0̷s޳Nw(adopter agreement)
3. 2009~44XLink Command LDN Engineering Change Notice̷s
4. 2009~44oUSB3.0 Standard-B and Standard-B Crosstalk Engineering Change Notice.
5. Reset Propagation Engineering Change Notice as of May 8, 2009
6. Reset Propagation Figure
7. 09~Ĥ@u(2009~515)oUSB3.0ɻ~(Errata)
8. 2010~323oClarification on the Chamfer on USB 3.0 Micro Connectors ECN as
9. 2010~323oUSB3.0Ls̤jަƩwq(Maximum Unmating Force Value Definition to USB 3.0 Micro Connectors ECN)
10. 2010~69oState Machinesu{קqC
11. 2010~69oĪISOзǥHPINGsu{קqC
12. 2010~69osOlp(Contact Plating Thickness)u{קqC
13. 2010~69oStandard-B Connector Near End Crosstalk Engineering Change Notice
14. 2010~69USB3.0ɻ~(Errata)

USB3.0ե֮ѰѦҤWi󦹳Bhttp://www.usb.org/developers/whitepapers/

kߧKdn
Wdbk߮e\USܨOBzHηtCbL󭭨pUALIvOҡA礣OҾP\iAHΤOҹSwتAʡCҥHOҩTܧ_{C

ĥUSB3.0s޳Nw
USB 3.0 Adopters Agreement (.pdf file format, size 32k)iѦɮפ
ZñݡĥUSB3.0s޳Nw\ñqۮeʲ~ɦfBK{vQwCUSB3.0s޳Nwϩ@~P⦳USB3.0ۮeʲ~ݦġCԲӽаѾ\ĥUSB3.0 ޳NwC
qcӫ~pU
1. USB3.0 Flash Driver
2. USB3.0 2.5 Portal HDD
3. USB3.0 Slime Driver
4. USB3.0 Card Reader
5. USB3.0 HUB
6. USB3.0 1.8 Micro Driver
7. USB3.0 H
8. USB3.0 XRd
9. USB3.0 yH
10. USB3.0 UlyH
11. USB3.0 j{yH
12. USB3.0 yH
13. USB3.0 BBQyH
14. USB3.0 gyH